:: Bigctech.com ::

Service

BigC utilises the best of all technologies, both hardware and software, to produce an end to end solution for any business. As we are not software developers or manufacturers of hardware we provide an impartial assessment of your needs. Our team of engineers, systems consultants and project managers ensure that the advice we provide is thorough and of the highest possible quality. We will advise on and implement the best software and hardware solutions on the market to fulfil your business requirements.

We have many years of experience conveying the requirements of “non technical” businesses into the language of “technical” suppliers. Our experience and approach will save time and most of all money in delivering a fully functional product.

Many businesses lack internal networking expertise. We specialise in providing small, medium and corporate businesses with on-demand networking specialists who are usually reserved to companies with large internal IT departments. Our highly skilled engineers not only resolve day to day issues but also look at your overall business processes and are able to suggest better practices and infrastructure solutions. Our team of engineers, systems consultants and project managers ensure that the advice we provide is thorough and of the highest possible quality.

Our network services include:

Network Design

Rest assured that you are in the hands of a specialist in the field. Some network design aspects include:

Designing infrastructure models
Mapping out data flows through the business
Designing security models
Mapping out potential network growth
Planning of integration of legacy systems
Installation of brand new networks
Current network redesign and assessment
Subnet and network segmentation
Disaster Recovery planning and implementation
DMZ planning and implementation
Network Upgrade

After a careful network analysis our experienced team will identify any potential bottlenecks in your network and prepare a thorough upgrade proposal. Some aspects of network upgrading include:

Upgrading network backbones
Subnet expansion and analysis
WAN bandwidth upgrades
Management of ISP changeover
Migration from pop3 to centralised email system
Server room enhancements/li>
Data centre upgrades and maintenance/li>

Network Install

Technetics will coordinate and implement a complete network with the latest and the most stable packages available using both open and closed source systems. Some network installation examples include:

Installation of brand new networks
Redesign of existing networks
Installation of wired and wireless networks
Coordination of office IT infrastructure relocation
Server room setup and maintenance
Network Support

We cover all of your network support requirements, end to end. Our popular network support plans include both onsite and remote support depending on your network requirements. Examples include:

Desktop and server troubleshooting
Router and other WAN device troubleshooting
Firewall maintenance and security updates
SPAM and AV appliance checking and updates
Network Maintenance

Keep your network operating smoothly and trouble free through regular network maintenance. Our network maintenance plans are intended to eliminate slow networks which in the long run cost your business money by not performing or breaking down at critical times. Do not wait until your network breaks down to get the help of an expert. Our network maintenance plans include:

Checking switches
Checking hubs
Checking routers
Checking print servers
Checking printers
Checking firewall rules
Checking firewall logs
Checking UPS's and more and
Updating firewall operating systems.

Virtual Private Networks (VPN’s)

We deliver both open source and hardware based virtual private networks. We can implement a solution for your business that accommodates mobile or international users. We can also assist in setting up interstate and/or international office secure connections. Typical types of VPN’s we implement for remote and site to site connections include:

Microsoft ISA server VPN’s
Linux server VPN’s
Watchguard PPTP or IPSec VPN’s
Linksys VPN’s
Smoothwall VPN’s
Wireless Networks

We assist in implementating and securing your wireless network by:

Reviewing your current WiFi network structure
Assessing your wireless security network model
Assessing possible network intrusion threats

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